Frequently Asked Questions

Delivery & Returns

How long does shipping take?

Almost all orders will be shipped within 2-3 business days. However, due to global supply chain issues in the last year, some shipping times may vary as much as 3-5 business days. Especially on products that are internationally sourced.

When can I expect my package?

Orders generally take 3 to 5 business days to deliver from the delivery date.

Where do you ship?

We currently ship everywhere in the US, Canada, Guam and Mexico.

Can I return something if I don’t like it?

Yes. You must return your product within 30 days of the product being shipped. Any returned product(s) must be returned in all of their original packaging, and in like-new condition. However we do not accept returns on food items or baby formula.

Subscriptions

Can I change my subscription?

As a Gimme the Good Stuff subscription customer you now have access to the following options to edit your subscription:

  • First navigate to your account via the “My Account” button.
  • From here click the “My subscription” Button
A screenshot where the My Subscription button is circled in a menu near the top of the page

Can I add items to my subscription?

If you already have a subscription and you would like to add products to that subscription you now have two options to do so. This could help you hit our $75 free shipping minimum or help you get discounts on products.

With option 1 you can add a product to your existing subscription and it will process every time your subscription renews (for example if you have a subscription to laundry detergent once a month, and you add toothpaste to that, you will receive toothpaste AND detergent once a month from that point on at a discounted price).

With option 2 you have the choice to add a product for a one time purchase to an upcoming subscription without it continuing to process in the future. This is best if you want to have all your products for that period come in the same box AND gives you the potential to hit the free shipping minimum. (for example if you have a subscription to all purpose cleaner every two weeks and you wanted to add a coffee mug to ONLY your next subscription order WITHOUT it continuing on your future renewal orders, than option 2 is best for you).

Option 1: Simply browse our site and find any product/s that you want to add as ongoing subscription items, click “subscribe and save” option, and then “add to existing subscription”. From there you simply need to select your subscription from the drop down menu and “Add to existing subscription” and you’re all set. (see below)

Option 2: For this option you will browse our site and find a product you want to ship with your next renewal order as a one time purchase. From there simply click “one time purchase” and then select your subscription from the drop down menu. Then “Ship with my next subscription order” and that item will ship with your next renewal order as a one time purchase. (see below)

Can I change my payment date?

If you need to edit your next payment date simply set the date and click Go.

*Please note that this will now renew your subscription from this date going forward.

If you want to edit your next order date without altering your reoccurring timeline choose one of the black buttons below:

Payment date change screenshot

Can I change the frequency of my active subscription?

To edit the frequency that your subscription will process just click Edit Your Subscription and then change frequency.

change frequency screenshot